MS in Information Science, Human Computer Information specialization, May 2014 GPA: 3.6
Survey creation & analysis
User interface analytics
UX Designer at Bosch (contract)
March 2017 - Present
Conduct heuristic analyses of existing products & provide recommendations as to how they can be improved.
Document task flows for the various Bosch software products, & identify overlapping functionality between each product.
Identify personas who use Bosch's current & next generation products.
Design a style guide, get feedback from stakeholders, & implement it in CSS within a span of 4 weeks.
Conduct user interviews in order to determine what usability issues they have experienced with both current & next generation products.
Design wireframes & high fidelity mockups based off of feedback from users & heuristic evaluations.
Gather feedback from previously interviewed users in regards to the high fidelity mockups.
Lead UI/UX Architect at Greenlancer
July 2016 - March 2017
Developed a new UI in Sketch for the customer and administrative portions of the Greenlancer website.
Held participatory design meetings with stakeholders & subject matter experts to gather feedback.
Developed & maintained a design repository that details website elements as well as best practices that designers and developers should follow when designing new screens.
Produced interactive prototypes in order to get feedback from stakeholders.
Created & maintained a UX backlog that consists of feature requests from customers as well as the sales & production teams.
Conducted usability testing on workflow automation software to determine useful features & pain points.
Reviewed Google Analytics statistics in order to view how users interact with the site, determine what pages have the highest bounce rates, & revise those pages to reduce the bounce rate.
UI/UX Designer at GE Oil & Gas
August 2014 - June 2016
Developed & executed a research plan that was used to determine what features users wanted to see in future releases of our product.
Utilized contextual inquiry in order to gather findings for GE's Brilliant Factory initiative, then used those findings to design an interface that would be used by factory floor planners to lay out manufacturing lines.
Created high fidelity prototypes in Axure in order to receive feedback from stakeholders.
Held participatory design sessions in order to give stakeholders the chance to visualize their ideas.
Worked in conjunction with subject matter experts to write UX requirements.
Acted as an advisor to the India based UX team.
iOS/Web developer at Iconectiv
May - August 2014
Developed a dashboard interface for clients using the HighCharts API and the Bootstrap framework that will allow them to visualize issues with their telephone network.
Developed a site for clients that will allow them to quickly sort through large quantities of data.
Analyzing employment technologies for economically distressed individuals. Extended abstracts on Human factors in computing systems, CHI Conference, Toronto, April-May 2014
Jen, B., Kaur, J., De Heus, J., Dillahunt, T. (2014). Analyzing employment technologies for economically distressed individuals. Extended abstracts on Human factors in computing systems, 2014. View paper